Sales Evolution
 The Brooks Group's Sales Training Blog

March 2007

Monthly Archive

Sales Training Minute: Servicing Accounts

Posted by Brooks Group on 30 Mar 2007 | Tagged as: Sales Motivation, Sales Videos

Do you keep your promises? Or will you say ANYTHING to make the sale?

If you Subscribed to the Evolution, we promise to send you some ideas for keeping your word and servicing your accounts to the highest level.

1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
Loading ... Loading …
Tags:

Critic’s Comment’s Turn a Sandwich into a Business Feast

Posted by Kevin Reinert on 29 Mar 2007 | Tagged as: Customer Service

Visitors to Greensboro, North Carolina are often impressed by the city’s wide range of restaurant choices – from the elegant to the casual.

One of my favorite places is New York Deli, a locally owned casual dining establishment that features some of the finest sandwiches and cheesecake desserts in the area. In fact, hardly a week goes by that my wife and I don’t stop by for Sunday breakfast or a business lunch.03776bt.jpg

Recently, the food critic for the Go Triad, the city’s free weekly entertainment newspaper, set out in search of the best “Reuben” sandwich in town. Some of Greensboro’s most well-known eating establishments earned favorable reviews; however, the New York Deli earned top honors among the contenders. Just how important are these critic’s reviews? Several local residents tell me they’ve been known to make or break a restaurant in Greensboro.

While enjoying breakfast at the New York Deli this past Sunday I congratulated the owners and staff on this noteworthy achievement and asked if there was any clear increase in business as a result of the review. Without hesitating, they told me the customer response was immediate and dramatic. New patrons seeking the “best Reuben in town” were visiting the restaurant in droves.

As salespeople, we realize our customers expect us to say good things about our products and services. After all, we have something to gain by the transaction. However, when a third-party with nothing to benefit from our business has great things to say about us, that carries even greater weight in the eyes of the prospect.

Who are some third-parties who might have something positive to say about you? Present and former customers who have no other dealings with your current prospects are one possible source. Also, are there newspaper, magazine or trade journal articles in the marketplace that have good things to say about you? Find them and you may discover gold.

Submitted by: kevin

1 Star2 Stars3 Stars4 Stars5 Stars (3 votes, average: 3.67 out of 5)
Loading ... Loading …
Tags:

[Audio] How Top Performers Sell: The Insiders Secrets

Posted by Brooks Group on 28 Mar 2007 | Tagged as: Sales Motivation, Sales Training Audios

Bill lists five traits from some successful millionaires, listen to see if you match up with them.


Click the green play button above to play the audio

This and other podcasts are available to download at itunes to help your selling career. If you have never used itunes and need help to download and install it click here for a tutorial.

You can click the “itunes” icon on the sidebar to take you directly to our podcast site.

1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
Loading ... Loading …
Tags:

Tuesday’s Sales Truth {3.27.07}

Posted by Jared on 27 Mar 2007 | Tagged as: Sales Motivation

Tuesday's Sales Truth Number 16

The Tuesday’s Sales Truths are taken from Bill Brooks’ Book Entitled: Universal Sales Truths

1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
Loading ... Loading …
Tags:

Sales Training Minute Solution: Prospecting

Posted by Brooks Group on 26 Mar 2007 | Tagged as: Prospecting

Prospecting is the heart/blood of any salesperson’s career.

Ways to prospect:

  • Come to the realization that the secret to selling is always in the prospecting – not in the selling.
  • Develop ways to prospect that depend on you, the salesperson, not the marketing department.
  • What are some of these?
  • Seminars
  • Direct mail
  • Referred programs
  • Repeat customer programs
  • Sponsored events
  • Trade show presentation
  • Exhibits & trade shows
  • You are only limited by your (1) effort, (2) creativity, (3) enthusiasm
  • Remember, “Most salespeople fail because of a lack of qualified prospects. Period.”
  • Invest valuable time, every day in prospecting.

Is it that simple? Yes, it is.

Tags:

Next Page »