[Webinar] 10 Proven Work-Saver Techniques (Part One)
By Brooks Group on 28 Sep 2007 at 10:23 am
To watch the webinar… press the “Play” button to start the video.
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Bill, good thought provoking discussion. Agreed with everything except the pesistence slam. Persistence is our company’s underlying motto (got it from Calvin Coolige). Persistence has its place in follow-up with customers and in making sure problems are worked through to the customer’s satisfaction. I agree you never want to appear desperate and you must have a good reason to follow-up. I don’t like to hear my sales group use the word “touch base” but gauging reaction to a proposal or making sure customer understood its elements is important. Keep up the good work.
Bob Sygiel
R.F. MacDonald Co.