It’s All About The Customer
Some companies really understand this idea that marketing, sales and service need to be tied inseparably to one another.
Usually, what's good for your customers is good for you.
I don't know if it's that businesses worry about the cost they'll incur if they improve their customer service department, or what. But it just makes sense that if you're selling for a company that won't go the extra foot - let alone the extra mile for the customer, it's in your best interest to become a walking, talking one-person customer service department. Customers want personal attention. They could have given their money to any number of your competitors, but they gave it to you.
Too many organizations just don't get that. Many of them, it seems, would rather buy the product back from the customer than teach them how to use it!
Sales Evolution is a B2B Sales Blog for curious people. We talk about things like sales training, sales management, sales assessments, sales leadership, prospecting, and sales relationship building. I’m Jeb Brooks and I’ll be your host. So, please sit back, relax, and join us!- Join the Sales Community
-
Free Sales Training Tips
-
TheBrooksGroup We are so happy to welcome Marty Scirratt as our new President&CEO. Read more here: http://t.co/3Wl0mYEe - 05/16/2012 15:35
TheBrooksGroup The 5 Steps of Selling. And why they don't work. http://t.co/TOvBzKAv - 05/16/2012 12:30
TheBrooksGroup The best sales managers know that what motivates them may not motivate their team. Each salesperson is unique. - 05/16/2012 10:35- So SalesGenie’s Super Bowl Commercial Missed The Boat…Or Did It? 30 comment(s)
- The World’s Most Complete List Of Job Titles For Salespeople 22 comment(s)
- Is Sales 2.0 More Than Technology? 19 comment(s)
- [Webinar] How To Determine How Good Your Sales Team Really Is 12 comment(s)
- Cold Calling 2.0 is Really About Warm Calling 12 comment(s)
- The 10 Worst Practices in Selling Today 12 comment(s)
- How To Avoid Fatal Sales Management Pitfalls {Webinar 3/7/07} 10 comment(s)
- Asking the right questions
- Book Review
- Customer Service
- Hiring / Retention
- IMPACT Selling
- News From The Brooks Group
- Overcoming Objections
- Positioning
- Pre-Call Planning
- Professional Selling
- Prospecting
- Sales Leadership
- Sales Management
- Sales Motivation
- Sales Negotiation
- Sales Presentations
- Sales Technology
- Sales Training Audios
- Sales Training Industry
- Sales Videos
- The SalesBuzz Radio
- Time Management
- Videos – Ask Bill
- Webinars
- May 2012
- April 2012
- March 2012
- February 2012
- January 2012
- December 2011
- November 2011
- October 2011
- September 2011
- August 2011
- July 2011
- June 2011
- May 2011
- April 2011
- March 2011
- February 2011
- January 2011
- December 2010
- November 2010
- October 2010
- September 2010
- August 2010
- July 2010
- June 2010
