29Mar/070

Critic’s Comments Turn a Sandwich into a Business Feast

Visitors to Greensboro, North Carolina are often impressed by the city’s wide range of restaurant choices – from the elegant to the casual.

One of my favorite places is New York Deli, a locally owned casual dining establishment that features some of the finest sandwiches and cheesecake desserts in the area. In fact, hardly a week goes by that my wife and I don’t stop by for Sunday breakfast or a business lunch.

Recently, the food critic for the Go Triad, the city’s free weekly entertainment newspaper, set out in search of the best “Reuben” sandwich in town. Some of Greensboro’s most well-known eating establishments earned favorable reviews; however, the New York Deli earned top honors among the contenders. Just how important are these critic’s reviews? Several local residents tell me they’ve been known to make or break a restaurant in Greensboro.

While enjoying breakfast at the New York Deli this past Sunday I congratulated the owners and staff on this noteworthy achievement and asked if there was any clear increase in business as a result of the review. Without hesitating, they told me the customer response was immediate and dramatic. New patrons seeking the “best Reuben in town” were visiting the restaurant in droves.

As salespeople, we realize our customers expect us to say good things about our products and services. After all, we have something to gain by the transaction. However, when a third-party with nothing to benefit from our business has great things to say about us, that carries even greater weight in the eyes of the prospect.

Who are some third-parties who might have something positive to say about you? Present and former customers who have no other dealings with your current prospects are one possible source. Also, are there newspaper, magazine or trade journal articles in the marketplace that have good things to say about you? Find them and you may discover gold.

Submitted by: kevin
[ratings]

28Mar/070

[Audio] How Top Performers Sell: The Insiders Secrets

Bill lists five traits from some successful millionaires, listen to see if you match up with them.

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

Click the green play button above to play the audio

This and other podcasts are available to download at itunes to help your selling career. If you have never used itunes and need help to download and install it click here for a tutorial.

You can click the "itunes" icon on the sidebar to take you directly to our podcast site.

[ratings]

27Mar/070

Tuesday’s Sales Truth {3.27.07}

Tuesday's Sales Truth Number 16

The Tuesday's Sales Truths are taken from Bill Brooks' Book Entitled: Universal Sales Truths
[ratings]

26Mar/070

Sales Training Minute Solution: Prospecting

Prospecting is the heart/blood of any salesperson's career.

Ways to prospect:

  • Come to the realization that the secret to selling is always in the prospecting - not in the selling.
  • Develop ways to prospect that depend on you, the salesperson, not the marketing department.
  • What are some of these?
  • Seminars
  • Direct mail
  • Referred programs
  • Repeat customer programs
  • Sponsored events
  • Trade show presentation
  • Exhibits & trade shows
  • You are only limited by your (1) effort, (2) creativity, (3) enthusiasm
  • Remember, "Most salespeople fail because of a lack of qualified prospects. Period."
  • Invest valuable time, every day in prospecting.

Is it that simple? Yes, it is.

Filed under: Prospecting No Comments
22Mar/071

How To Getwork From Your Network

I was invited to attend a retirement party recently for a well respected CFO of a major hospital and, as you would expect, I was introduced to a lot of people. After the obligatory "hi, how are you?" the inevitable question is "so...what do you do?"

Most people are missing a golden opportunity in the way they answer that question. The typical response is something like "I'm the ‘such and such' at XYZ Company." Or "I work for ABC and Associates." What does that REALLY tell me? It tells me their title and the name of their company, but it doesn't really tell me what they DO. And it certainly doesn't tell me what they might be able to DO for me.

Let's say for example that ABC and associates specializes in estate planning and I've been thinking lately that I really should get my will and estate in order just in case something happens to me. What if XYZ Company provides custom printing and graphics and I happen to know that my company has been looking for a new vendor for those services? Will I make the connection? Will I even realize that I'm talking to someone who could help me satisfy a need?

My point is, that if I just answer with, "I work for The Brooks Group" I will probably get a blank stare followed by a polite excuse to go meet someone who has something more exciting to talk about.

So instead I hit them with "I work with executives in organizations that have sales and sales management staffs to recruit, hire and retain top performers. We use a proprietary method to help our clients find and coach superstar performers who make an impact in their organization."

I left that party with two business cards from executives who asked me to call them because they "need some help" in what I do. If just one of these two cards turn into a new client and subsequently a preferred client, then an advocate for me, then refers me to another client ... well, you get the picture.

How many times has someone asked you "so, what do you do?" How do you answer them?