12Mar/070

Sales Training Minute Solution: Asking Questions

Remember:

  • People buy for their reasons...not yours! You need to learn why they'll buy.
  • You need to ask questions to determine why they'll buy.
  • In a more complex sale - multiple motivations/reasons/choices to buy abound.
  • Ask yourself, "What needs do I fill?" Then develop questions to get them telling you what they need.
  • Ask yourself, "What benefits do they seek - then ask questions relative to the benefits your product/service delivers."
  • Conduct a best question audit and use those questions.
  • Master the art of follow-up questions (ex. "Why do you say that?" or "Could you tell me more."
  • Answers will tell you exactly what and how to preset your product or service.

Is it that simple? Yes, it is. Just figure it out!

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