3Mar/093

People Don’t Leave Companies; They Leave Bosses

Think about your career and the steps you took to get where you are now. I bet the companies you left for "a better opportunity" was more because of your manager. Maybe your manager never took an interest in you; maybe he/she was more of a boss instead of a leader; maybe the glass was always half empty instead of half full. The bottom line is you left because you viewed your manager as a liability instead of an asset to you and your future ... right? Now, take a moment to look at the sales management level at your organization. They are the key to working through this difficult economy.

Do a quick check on your sales management level ... just answer yes or no ...

  1. Does your sales manager(s) lead by example?
  2. Does your sales manager(s) recognize and give credit to his/her staff publicly and privately?
  3. Does your sales manager(s) have an individual plan for each staff member?
  4. Does your sales manager(s) hold themselves and his/her staff accountable for results?
  5. Does your sales manager(s) communicate clearly and daily with their staff?
  6. Does your sales manager(s) spend time in the field with his/her staff to coach?
  7. Does your sales team view your manager as a role model or mentor?

If you answer 'no' to any of these questions I would recommend you focus your "sales improvement" program on your managers rather than your sales staff. I have never seen an average sales staff with an outstanding sales manager. If you can answer 'yes' to all 7 questions above your sales management level will propel your sales through this economy and ahead of your competition when things improve.

Comments (3) Trackbacks (0)
  1. Steve,

    You’ve nailed it with this one.

    So many times we train sales people only for them to go back into the workplace to untrained, demotivated sales managers!

    “My sales manager should be on this course” is something that is said a lot!

    Also, the sales reps go back to work only to find that their sales managers stifle their creativity when it comes to prospecting and they give them no ongoing support and coaching.

    At times the managers need to go on a development event first so they can support the troops after they’ve been on training. After all, it’s back at the ranch where the real work starts!

    Sean McPheat

  2. Great post.

  3. Dear Steve…

    I agree with you…more often than not people leave leaders not companies…here are my three reasons why: 1) lack of clarity about expectations and earning potential. 2) Lack of feedback regarding their performance. 3) Broken promises.

    Here is an excerpt from my new book…”Thoughts While Shaving…Selling and Leadership Ideas that Worked for Me”.

    Great leaders understand…

    1. Every employee is different…they know what
    turns each one on.
    2. Expectations must be clear…they get their team
    focused on a common goal.
    3. Praise works…they acknowledge work well done. They ensure that each employee feels respected and valued.
    4. Candor is “king”…they create an environment of open and honest communications…employees are comfortable approaching with questions, concerns, and ideas.

    For information about my fun and funky book contact me at tdegroff@cox.net. Thanks for posting this!


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