3Jan/110

How to sell me something

I'm a pretty good prospect for lots of people. I control three budgets (marketing, R&D, and operations) in a privately-held company and I don't have all of the answers to the problems I face.  However, I'm terribly, terribly - at times unbelievably - busy.

So, with that setup, why do people think a Cold Call will work?

The chances of a cold caller catching me at a time when I’m able to pay attention to their offering is unlikely. Even if it’s something I could actually benefit from, I’m probably not going to be able (willing) to stop what I’m doing to focus on what they’re selling.

Cold calls frustrate me, especially when the caller is selling something I really do need. If you’re going to provide so much benefit, PLEASE get my attention some way other than an interruption. Here are some ideas:

  • Find out where I am, and be there. I attend a lot of conferences. Perhaps you can connect with me there.
  • I’m awfully easy to find on social media networks. Let’s tweet, link, or somehow meetup.
  • You've probably noticed that I like to blog. Perhaps you could comment.

I'm not alone; there are a lot of “Crazy-Busy” prospects (as Jill Konrath calls them) out there just like me. You can probably connect with them in similar ways.

The key to connecting with prospects like me  is to meet them where they are in a way that doesn’t interrupt them.

If you can do that…

…you’re doing a lot of good as a salesperson.

For the sake of my time, your time, and all time, stop the interruption-selling!

@JebBrooks

3Aug/100

The Ugly Truth About Sales

It's a Numbers Game

The ugly truth about sales is that it is, always has been, and always will be a “numbers game.” The more people a salesperson sees (or talks to), the more revenue. Period.

Unfortunately, there are a lot of new, different, and exciting sales tactics promising ammo to salespeople who want to avoid this troubling truth.

Sales is a ratio: Leads to Sales.

  • The more leads, the more sales.
  • The fewer leads, the fewer sales.

Even if you have bad leads, the more of them you have, the more sales you'll eventually make. Sure, it'll be harder, but the ratio still works.

Whether out of fear or laziness, there are some salespeople who refuse to move beyond excuses in order to get in front of more qualified prospects.

We teach that a qualified prospect has five, key characteristics. And the salespeople who fill their funnels with qualified prospects make more sales.

6Jul/100

Definition of “Lead” – One Man’s Trash…

One man's trash lead is another man's treasure trash.

Remember the Sales Genie Ad from the 2007 Super Bowl? It offered salespeople free leads. Today, companies like Hoover's offer similar promotions. In fact, recently on the Hoover's homepage, there was an ad that said...

"What's the only thing better than a good, targeted lead? 200 of them!"

I agree -- 200 leads sounds great! Only, what Hoover's calls a lead, may not be one. Before I go on, I should say that I like Hoover's; they provide valuable list-building services.

However, what Hoover's is calling a "lead" is really near the end of a continuum. It's just to the right of a random name out of a phone book. As you move toward truly qualified lead status on the continuum, it becomes easier to sell.

10May/100

The Socially-Appropriate Way to Approach Facebook, LinkedIn, and Twitter

Tools like Facebook, LinkedIn, and Twitter have given "networking" a whole new meaning. And, for sales professionals, it can be about more than just reconnecting with old flames and friends. Salespeople have been using parties to develop business relationships for generations. And online networking services can do the same thing. Use them as a powerful tool to gain information about your prospects and competitors.

There are a lot of people using science to analyze what works best on these sites, but I thought I'd post something a bit more basic...here's a quick run-down of what's “socially-appropriate" on each site.