Curiosity Did Not Kill The Cat
Curiosity did not kill the cat. Instead, it was a poor reaction to whatever the cat discovered.
A natural curiosity is vital to success in any endeavor. Norman Vincent Peale, the great author, credited it for his long life. Socrates, one of history's most curious people, didn't killed by curiosity. He was murdered for dispensing advice.
There's a critical distinction to consider when thinking about curiosity:
Curiosity v. Cynicism. In many ways it's similar to the comparison of Optimists and Pessimists.
Curious people yearn to learn because of what they might uncover. Cynical people have no need to learn because they believe that whatever's out there will - undoubtedly - provide no value.
Curiosity drives meaningful sales conversations. That's because the salesperson is asking questions he's genuinely interested in learning answers to.
However, somewhere along the line, a lot of salespeople were told…
"Be like a lawyer. Never ask a question you don't know the answer to."
The problem with that advice is that it can lead to complacency. You can become satisfied with a "good" routine. You'll ask some good questions, get some good answers, make the same good recommendation, and move on. But good is the enemy of great, if you fall into that trap, you're not growing your skill base. There's no telling what you're missing out on. There's also no way to know what your prospects are missing out on.
In order to be wildly successful at sales (or, for that matter, in a sales leadership role), you have to be willing to fail. You have to be willing to step out onto limbs, take risks.
Unlike the curious cat, though, you'd better be able to react to whatever surprises lurk behind the new questions you're asking.
Again, it wasn't the curiosity that killed the cat. It was a poor reaction to whatever it discovered.
What are your reactions?
The Nine Most Significant Changes to Sales Since 2005
Recently, I was thinking about how much "things" have changed in the last few years. It occurred to me that just the last half decade has brought a lot of it. The time since 2005 has had some surprising impacts on sales…
1. New ways to maintain, manage, and multiply relationships.
Today, we’re able to remain in close contact with people we would have lost touch with in the 1990s. Sometimes, that can be a bad thing. In fact, according to one study, as many as 20% of British divorces cite online social networks as a cause. This connectedness has serious implications for your sales team.
2. Social networks (online and off) as a critical source of info.
Not only are we able to maintain, manage, and multiply our relationships, but we can also now use them to get (and share) more information. People put much more value on the information they get from their friends whom they perceive as unbiased (or at least with their best interests in mind). This is true of our “online” networks, too. Think about the number of people a recent college graduate can contact because of her Facebook account! The average person has 130 friends on Facebook. Social media means people don’t lose touch with each other the way they did in the past.
How To Be Successful in Sales
Do these 21 Characteristics from the 1930s hold true today?
The ingredients required for success in sales haven't changed much in the last century. At least that's my thought. Here's what I mean...
We have an old poster hanging in our office. It's from the 1930's, I think. And, granted, it's a bit out of date, but I like it for the lessons it teaches. It's called "Salesmanship" and it's a picture of a boat. It has various qualities the artist deemed necessary for success in sales. Of course, the term salesman is offensive -- a point I've made before. But let's take a look at the qualities (and what I think they mean). Do you think they hold true today?







