4Apr/070

[Audio] Switching Your Focus & Banishing Your Fear

Bill explains how to focus on your presentation in order to overcome your fear of presenting.

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This and other podcasts are available to listen on this blog to help your selling career. You can click the “Sales Training Audios” link on the sidebar to access other audios.

14Feb/070

Group Presentation Problems?

How effective are you at delivering a powerful group presentation? The truth is that more and more salespeople and sales managers/executives are required to make a formal presentation to a group of prospects or customers. How well do you do? What grade would you give yourself? A, B, C, D or F?

Here are six tips to help you raise your grade and, most likely, your income.

    1) Confirm room and operational dynamics, size of group, AV equipment available (if none, bring your own), room location, directions, etc.
    2) Arrive at least 1 to 1 1/2 hours before the presentation to ensure that everything is in proper working order. Then go over your presentation several times in that environment before you have to do it for high stakes.
    3) Prepare your presentation carefully and professionally. For example, no more than 5 words per slide, proper branding of logo(s) on slides, not too many slides, etc.
    4) Consider using an advancer rather than having to reach down and advance slides with your laptop. I recommend the Power Presenter. It's the one we use and it's great.
    5) Give some thought to withholding any collateral material until after you deliver your presentation. That will guarantee attention on your topic and reduce wandering eyes, premature questions, etc. If you are going to do that be sure to tell your audience that they'll receive it at the end and there will be time for review and questions at the conclusion of your presentation.
    6) Never finish a program without establishing the ground rules relative to what is happening next. For example, say this at the end of your presentation (following review and Q&A) Ask this question: "What are the next steps; Where do we go from here?" Don't leave the room without an answer to that question.

Never forget, persuasion is key to sales. Don't overlook how critical it is in a group setting. However, sometimes no matter how persuasive you are, poor mechanics in a group setting can derail you, too!

5Jan/070

Transfer Ownership to the Buyer to Cement the Sale!

44680260_0983f7606b_m.jpgA few weeks ago, my wife and I decided to purchase property on a mountain top in Hendersonville, North Carolina. We may eventually retire to the area or, at the very least, use the property as an investment.

Just after we signed the paperwork and made the down payment, our sales representative (John) drove us back to the site and snapped a picture of the two of us. The scenery is breathtaking, as the view behind us stretches for 30 miles into the Pisgah National Forest.
John promised he'd send us a picture once he had the film developed. A package arrived from John this week, and instead of just a 3" x 5" photo, the picture was enlarged and mounted in a beautiful "log cabin" style picture frame. Wow!

This picture and frame are so impressive that we keep it prominently displayed in our living room. Already several guests have commented favorably on the photo and asked where we got it. Talk about word of mouth advertising! Furthermore, every time I see that picture, it's easy for me to see myself living on that mountain top and enjoying my retirement.

For any sale to take place, transfer of ownership must occur in the buyer's mind. Undoubtedly, John's effort to send me the framed photograph has been successful in transferring "ownership" of that property from the developer to my wife and me.

How about you? How well do you transfer ownership of what you sell to the customer? Can they see themselves using what you have to offer? Maybe a photograph of your customer using your product can cement your transaction and result in an opportunity to earn referrals. Why not give it a try?

Submitted by: kevin

14Dec/060

Little things you can do mean a lot!

Recent research indicates the time it takes for a prospect to "size up" a salesperson and decide if they're worth talking is considerably shorter than you would think. A few weeks ago I wrote about an article in the Wall Street Journal that said individuals can make lasting impressions about other people in a matter of milliseconds, not minutes.
320534862_46416018ba_m.jpg
If that's true, how important is your initial appearance? Do you look sharp? Do you smile? Do you have a firm handshake? Do you look your prospect straight in the eye and introduce yourself with confidence and clarity? If so, you probably passed the first test.

So what's next? How do you continue to separate yourself from the sea of salespeople your prospects have to deal with every month? Hint: People pay attention to other people they think have something important to say to them. Therefore, you should open your sales presentation by stating your purpose for being there in the first place. If it's a first appointment with a new prospect, the primary purpose should not be to sell them your product or service. Instead, the primary purpose should be to meet the prospect, ask a few questions, let them ask you a few questions and find out if the prospect is really qualified and has a valid need for what you sell.

Furthermore, you will build genuine trust with your prospect if you state your goal is to help them get what they want, not what you want. They already know you want a sale or you wouldn't be there in the first place.

What I'm about to say next is golden. It sounds so trivial; however, it's one of the little things you can do that will separate you from 95% of salespeople who don't take this next step. Ask permission to ask questions. That's right - ask permission to ask questions and watch the reaction of your prospect. Chances are no other salesperson has ever asked them that question. Why ask? Simple - it's a sign of respect for the prospect, and their answer is going to tell you whether or not they trust you. If they say "No," you've probably moved too fast. If they say "Yes," they likely believe you have something important to say to them.

But wait, there's one more question you can ask to cement the trust you've started to build. Ask permission to record the answers. Salespeople in the classes I teach often say "Why do you have to ask that question? How many people are going to say no?" Once again, it all goes back to demonstrating respect for the prospect by doing something very few other salespeople do. These little activities don't take much time, and they don't cost you any money. However, they do earn you points in the competition from other salespeople.

A great sales trainer once told me that to win most sales you don't have to be 25%, 50% or 75% better than your competition. On a consistent basis, you just have to be 2% to 5% better. How hard is that to accomplish? Not hard if you remember it's the little things you can do that mean a lot.

Submitted By: kevin